Return & Refund

we are committed to providing you with high-quality products and exceptional customer
service. We want you to be completely satisfied with your purchase, and we offer a
30-day guarantee to ensure your happiness. If you are not satisfied with your purchase
)for any reason, please contact us at (Store email

Cancellation Policy
Please note that any changes or cancellations to an order must be made within 24 hours
of placing the order. After this timeframe, we may not be able to accommodate your
request as the order will have already entered the processing phase. If you do cancel
.your order within 24 hours, we will process your refund within 10 business days

Returns and Refunds
We offer a 30-day return policy for unused items that are returned in their original
packaging. However, we do not issue refunds for items that have been used, worn, or
damaged through normal use or misuse. If you return an item that is not approved by our
team, without a valid reason, or is outside of the 30-day window, we reserve the right to
.charge a restocking fee of up to 25% of the purchase price

To initiate a return, please email us at (Store email) within 30 days of delivery and
provide your order number and reason for the return. All returns must be approved by
our team before shipping the product back to us. Items must be returned in their original
packaging and in unused condition. Please include your order number and shipping
name in your return package to help us quickly process your return. Customers are
responsible for return shipping costs, unless the item was damaged upon receipt. We do
.not reimburse shipping costs

Upon receipt of your return, it may take up to 10 business days for us to inspect your
item/s. After we confirm that all returned items are in good condition, please allow up to

40 business days from the date we confirm your refund to process. If you do not receive
your refund after we have confirmed it has been processed and successfully refunded,
.please contact your financial institution

We do not issue refunds for items that have been used, worn, or damaged through
.normal use or misuse

Please note that customers are responsible for any fees associated with foreign
.currency transactions or exchange rates

Damaged Items
We take great care in packaging our products to prevent damage during shipping. We
consider an item damaged if it has a defect or if the product is physically broken.
Damaged packaging that occurred during shipping such as dented boxes, etc. with a
.product in good condition is not considered damage

If your item arrives damaged, please let us know within 48 hours of delivery. To report a
damaged item, please email us at (Store email) and include a clear photo of the
damage. We will determine if you are eligible for a replacement at no cost to you. We do
not refund, replace, nor accept returns for items damaged through normal use, wear and
.tear, or misuse

Shipping and Delivery
While we strive to deliver your order in a timely manner, we cannot be held responsible
for any shipping or delivery delays that are outside of our control, including those caused
by the courier, customs, or other factors and issues that may occur during shipping. If

you experience any problems with your delivery, please contact the courier directly for
.assistance. We are not responsible for any lost, stolen, or delayed packages

Fraud Prevention
To protect against fraudulent activity, we verify all billing and shipping addresses to
ensure they match the information on file with the payment processor. We also monitor
all transactions for suspicious activity and may request additional information from the
customer to verify the transaction. If we suspect fraudulent activity, we reserve the right
.to cancel the transaction and notify the customer immediately